Wallworks Auckland Retaining Wall is committed to protecting your privacy and ensuring that your personal information is handled in a safe, secure, and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or submit your details through our contact forms.

Information We Collect

When you contact us or request a quote, we may collect the following information:

• Full name
• Email address
• Phone number
• Property address
• Project details or service inquiries

This information is collected only when voluntarily provided by you.

How We Use Your Information

We use your personal information to:

• Respond to your inquiries and provide quotes
• Communicate with you about your retaining wall project
• Deliver our services efficiently
• Improve our website and customer experience

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Legal Basis for Processing

We process your personal data based on your consent. By submitting your information through our contact form and ticking the consent checkbox, you agree to the collection and use of your data as outlined in this Privacy Policy.

Data Sharing and Third Parties

We may share your information with trusted third-party providers (such as hosting platforms, email services, or subcontractors) only when necessary to deliver our services. These parties are required to keep your information secure and confidential.

Data Storage and Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. Your information is stored securely and accessed only by authorised personnel.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected or to comply with applicable legal obligations.

Your Rights

You may have the right to:

• Access the personal data we hold about you
• Request correction or updates to your data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time

To exercise these rights, please contact us using the details below.

Cookies and Tracking

Our website may use cookies or similar technologies to enhance user experience and analyse website performance. You can adjust your browser settings to disable cookies if you prefer.

Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us through our website.